Collect More. Collect Compliantly.
Balto’s analyzes conversations and coaches collectors to collect as much as possible, the right way, on every single phone call.
Help Collectors collect more and stay compliant with Balto
Perfect your talk-offs
Balto provides critical information to reps live in moments they need it most, because after-call feedback is already too late.
Pass your audits with flying colors
Balto listens for conversation milestones, visually checking them off as they happen and ensuring reps stay on track.
Ramp new collectors faster
Balto’s rep-facing alerts are completely customizable, giving managers power to adjust the key behaviors Balto enforces.
Proven Results with Balto
Hear from our Customers
The best negotiation strategies on every call
Picture the collector on your team that everyone envies, the one who somehow wins every talk-off. Now imagine your entire team using the same negotiation strategies on every call. Balto guides collectors to use your best negotiation strategies in every talk-off, producing dramatic boosts in net revenue.
Shorten ramp times by 50-75% (really)
As a new collector, getting it all right on their first day used to be impossible. Balto has changed the game by coaching new collectors to remember every compliance point, client-specific requirement, and negotiation strategy on every call. This means more net revenue for your ownership and fewer questions for your managers.
Hit every compliance point on every call
Never miss a mini-Miranda, 2-party disclosure, or client-specific requirement again. Balto creates complete accountability for your collectors by automatically checking off your compliance points on each call as they’re addressed and immediately bringing potential violations directly to managers’ attention.
Partner with a Company that Invests in your Success
Backed By Science
Habit formation psychology scientifically validates immediate reinforcement as the single most effective method for building habits.
We don't automate our customer service, period. When you contact Balto, you get a real person ready (and excited) to help.
We respect your time and we’ll personally meet with you and your team to learn about your organizational goals and ensure Balto is helping.
Need help adjusting Balto for a new campaign, script or performance goal? Your dedicated account manager is ready to assist.
We don’t make excuses. When you use Balto, we proudly guarantee the stability and quality of our product. It’s that simple.
“The most amazing thing to me about Balto is the immediate impact it had on our daily production and revenue. It was like flipping a switch, literally. Our daily immediate payment totals escalated by 75%.”
Roger Weiss / CACi
Ready to Collect More?
We don’t do simulations. During your demo, you’ll see Balto working in a live environment, actually implementing the suggestions most relevant