Who answers the phone anymore?

Who answers the phone anymore?

More people than you think… Some of the most exciting startups are betting big on phone calls.  These companies fall into categories such as speech analytics, revenue intelligence, conversation intelligence, real-time conversational guidance, Live Call Guidance, and...
3 Ways To Develop Proactive Call Behavior

3 Ways To Develop Proactive Call Behavior

“I’m not a product of my circumstances. I’m a product of my decisions.” –  Stephen R. Covey We regularly look into Balto calls to uncover sales behaviors that work best. While examining the data, we discovered that being proactive is highly correlated with wins...
Sales Tactics for Objection Handling

Sales Tactics for Objection Handling

What is Objection Handling?  Hearing no is a fact of life.  Salespeople are among the people who hear no most. There are a million reasons a salesperson will be told no, “It’s too expensive”   “I’m not sure now is the best time”   “I’m too busy right now” ...
B2B Sales: Outlook for 2020 Success

B2B Sales: Outlook for 2020 Success

B2B Sales is not just Selling Many people think the B2B sales process consists of strictly selling; selling yourself, selling your product, or selling your company. The general theme is, if you’re a good salesperson, you can sell anything. For B2B sales in 2020, this...