Balto Integrates With The Phone Systems You Trust
Don’t see your contact center’s phone system here? No problem. Balto works with any cloud-based phone system and builds new integrations in 30 days or less.
Vaspian is the leading small to medium business VoIP Phone System Company in Buffalo and throughout NY.
Genesys is a leader for omnichannel customer experience & contact center solutions
How Do Balto Integrations Work?
Since when did software integrations have to be so complicated? Let’s keep things simple.
Is Balto going to be another annoying integration?
No. Unlike traditional speech analytics solutions requiring complex integration schedules, Balto is a simple download that adapts to your call environment.
How does Balto understand our calls?
Balto monitors call audio and instantly runs a proprietary multi-step analysis to infer context, environment, and provide recommendations for reps.
Does Balto replace my current telephony system?
No. Balto doesn’t replace your current telephony provider. Instead, Balto sits alongside your current provider and analyzes conversations without interference.
I don't see my provider listed - will Balto still work?
It might! Balto often doesn’t require an additional integration to analyze calls. If you have compatibility questions, please contact us for a complimentary technical review.
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