How To Get Quick Support From Balto For Remote Installs, Troubleshooting, And Questions About Your Playbooks



At Balto, we take our customer’s success very seriously. Below are a few options to make sure any and all of your questions are addressed both in an accurate and timely manner.


We try and make the installation process as simple as possible (estimated 2 minutes).


1. We will send you an install link

2. Click the link to download

3. Install Balto by following on-screen instructions

4. At the end of the installation, put in your email address

5. Run an audio test


If you run into issues, please click here to follow the link or schedule time on our team Calendly here:




Your Customer Success team is here to help! Click the link below to schedule time with us and we will make sure you are set up for success.


Click here to schedule time.


Need help installing Balto onto a new machine or require other troubleshooting assistance?

Wanting to edit or enhance your playbooks?