Secure Call Data with Balto
Your intellectual property is one of your greatest assets. Balto utilizes state-of-the art security infrastructure and protocols to ensure the privacy of all client call data.
PCI, PCH, & PII Security
Balto automatically flags customer information, like credit cards and phone numbers, and does not save them to disk.
Secure Data Storage
We utilize State-of-the-art AWS infrastructure to ensure the security and integrity of your call data.
Salted and Hashed Passwords
All user passwords, from reps to managers, are salted and hashed (one-way) for maximum security.
All client data is transferred and stored using bank grade 256-bit encryption, the industry standard for security.
We proactively examine our assets in a safe environment to identify and correct potential vulnerabilities.
We uphold rigorous physical security policies, including on-premise security and multi-step employee verification.
HTTPS & TLS 1.2
All browser communication is encrypted and authenticated to ensure secure communication between systems.
Service Level Agreements
We fully guarantee the quality, reliability, and up-time of our services for each of our customers.
We filter IP addresses for fraudulent behavior, examine suspicious web traffic, and identify specific users.