Case Studies

Balto’s real-time call analytics software analyzes tens of thousands of phone calls every single day, helping call center representatives quickly and easily optimize their on-call performance. Thank you to all of our wonderful customers who make Balto possible.

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Midwest Recovery Systems Logo

Learn how Pharmakinnex used Balto to decrease onboarding time, enforce compliance, and improve sales technique to achieve a 3% win rate

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Midwest Recovery Systems Logo

Learn how Midwest Recovery used Balto to achieve a 43% decrease in compliance deficits and 3% increase in revenue.

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Tate and Kirlin Associates Logo

Learn how Tate and Kirlin used Balto to increase average payment size from $86 to $331 and increased average minimum payments by 15% in under 3 months.

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CACi Logo

Learn how CaCI used Balto to achieve a 25% increase in average daily collections, 75% uptick in average immediate payments and a 65% decrease in training times for new hires.

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Link Interactive Logo

Learn how Link Interactive used Balto to achieve a 2% increase in sales over a 3 month period while increasing call visibility.

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