Secure Call Data with Balto

Your intellectual property is one of your greatest assets. Balto utilizes state-of-the art security infrastructure and protocols to ensure the privacy of all client call data.

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PCI, PCH, & PII Security

Balto automatically flags customer information, like credit cards and phone numbers, and does not save them to disk.

Secure Data Storage

We utilize State-of-the-art AWS infrastructure to ensure the security and integrity of your call data.

Salted and Hashed Passwords

All user passwords, from reps to managers, are salted and hashed (one-way) for maximum security.

256-Bit Encryption

All client data is transferred and stored using bank grade 256-bit encryption, the industry standard for security.

Penetration Testing

We proactively examine our assets in a safe environment to identify and correct potential vulnerabilities.

Physical Security

We uphold rigorous physical security policies, including on-premise security and multi-step employee verification.



All browser communication is encrypted and authenticated to ensure secure communication between systems.


Service Level Agreements

We fully guarantee the quality, reliability, and up-time of our services for each of our customers.

IP Filtering

We filter IP addresses for fraudulent behavior, examine suspicious web traffic, and identify specific users.